Hill-Rom Santa Clara, CA, United States
Sep 27, 2017Full time
Hill-Rom is a $2.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, medical equipment rentals, surgical products and information technology solutions. The primary duties of a Medical Equipment Service Representative involve client facing customer service and minor medical equipment repairs. Responsible for the pick-up and delivery of medical equipment, using a company provided vehicle to customer facilities Periodically work on an on-call rotation that involves a 24/7/365 operation Responsible for direct customer contact Frequent patient handling Responsible for minor repairs and routine part upgrades Must Haves: Must be at least 21 years of age High school diploma or GED Valid driver's license and driving record Basic mathematical skills – addition, subtraction, multiplication and division Preferred Qualifications Technical or Trade School training DOT physical card (assistance is provided) Experience with FDA regulated products Experience in customer service Safety Requirements Responsible for adhering to Hill-Rom Safety Procedures. Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided. Frequently works in environments where biohazards could be present. i.e. Hospitals, Service Centers, and Depots.