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Conduit Global

COME JOIN OUR CONDUIT GLOBAL TEAM

Conduit Global values our employees and we want to REWARD you to gain new skills.

Our Customer Service Representatives build and strengthen customer satisfaction by providing the right solutions to our Customers' needs.

"JOB DESCRIPTION"

This position will assist Postpaid / Prepaid customers with general billing questions, product information, payment options, phone activation and first level troubleshooting. The position will require you to use your customer service skills to deescalate customers. Customer Service Representatives performance will be measured by company metric goals.

If you are looking for a challenging, stimulating and fun place to work that provides great career mobility, your search ends with Conduit Global.

"COMPENSATION"

The longer you stay, the more you get paid!

$10.40 hourly
Automatic Pay Increase after 6 months to $10.65 & 9 months to $10.90
Monthly Bonus Potential up to $300 extra per month (call for details)

"Training &Work Hour Requirements"

Must be able to complete 12 weeks of New Employee Experience
Include:
5 weeks of classroom training (Tues- Sat) either AM or PM start time
7 weeks on the job training (2nd & 3rd Shifts)
After 12 weeks of training either work 2nd or 3rd Shifts

"BENEFITS"

• Medical/Dental/Vision l Benefits after 60 days of Employment
• Employee Discounts
• Casual and Fun Environment
• Paid Time Off
• Holiday Pay
• Direct Deposit (Payday every other week)

"SKILLS"

• Ability to multi-task
• Good written communication skills
• Ability to type at least 30 words per minute (WPM)
• Ability to interpret and isolate customer issue
• Must possess intermediate knowledge of basic PC functions
• Familiar with navigating between programs and windows
• Possess the ability to work independently
• Works comfortably in referring to aids and materials to research and resolve issues
• Strong interpersonal skills
• Ability to demonstrate clear and articulate written and verbal communication skills
• Self-disciplined and motivated
• Ability to multitask, demonstrate initiative and respond proactively to resolve problems

"JOB REQUIREMENTS"

• 1 year consecutive work experience
• Must have High School Diploma or GED
• Must be at least 18 years old
• Must be able to operate multiple computer,
• Data entry using repetitive motion
• Must be able to sit for extended periods of time
• Must be able to actively view computer monitor for extended periods of time

"APPLY"

Please submit your resume to this job posting

Call 336.383.5874 today to schedule an interview, submit your Resume or

Walk-In Person: 5420 Millstream Road, McLeansville, NC

Conduit Global is an equal opportunity employer. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.