Association of Certified Fraud Examiners (ACFE) ACFE, West Avenue, Austin, TX, United States
Jan 09, 2017Full time
The Association of Certified Fraud Examiners (ACFE), an equal opportunity employer, is in need of an enthusiastic, customer-oriented Systems Support Analyst to help support our growing staff and customer base from our offices in west downtown Austin. If you enjoy wearing many "IT hats", rolling up your sleeves and assisting with 2nd level technical support requests from both internal employees and our external members, then we want to talk to you! While this role is primarily a systems support role supporting ACFE applications and services (60%), you will also be able to spend part of your time supporting the network infrastructure (30%) as well as working on new systems or application design and development (10%). This is a full-time position with excellent benefits (medical/dental/vision, extremely generous 401k match and vacation, company-sponsored events, wellness reimbursements, free downtown parking, etc.) based in the beautiful city of Austin, Texas. See the full job description and application procedures below. Position Requirements: • Bachelor's degree in computer science or related field preferred • Required to have 2+ years' combination of proven system/application support experience • Required to have 2+ years of database reporting and query language experience • Min. 2 years developing applications and/or utilities using .NET, Java, ASP/ASP.net, or similar language • Skilled in complete software development life-cycle support: systems requirements analysis, system design, development testing, application implementation, and support • Knowledge and experience of website software, database software, testing concepts, order processing systems, spreadsheet software, process flow software, UML modeling and word processing software a plus • Effective communication skills on multiple levels along with strong team approach experience & skills • Proven skills in organizing work, communicating effectively, attending to detail, taking direction, managing time effectively, and timely handling multiple tasks in a fast-paced environment • Required to be on-call on a rotation basis and work non-traditional hours • Proficient in MS Word, Access, Outlook, Excel, PowerPoint, etc. About the ACFE: The ACFE is the world's premier provider of anti-fraud training and education. Together with over 75,000 members, the ACFE is reducing business fraud world-wide and inspiring public confidence in the integrity and objectivity within the profession.