If you are you ready to take your next big career step with a respected leading provider of tailored marketing and loyalty solutions, then join us at Alliance Data! As providers of branded credit cards for top companies, it’s easy to assume we’re simply a bank – but the truth is, we’re so much more than that. Rather than building our portfolio, we focus on growing our partners’ sales. Our team of experts is on the cutting edge of marketing, loyalty and data-driven insights – making us relationship builders who drive results and create connections. That’s deliberately different, and that’s exactly who we are.
Due to our continued success, we are seeking results-driven and customer service-oriented Incoming Collections Account Representatives to join our growing team. In this position, you will play a key role contacting customers by phone who are between 1 – 6 months past due on their credit card accounts, to secure payment arrangements with the purpose of bringing their accounts current. From manually dialing and skip tracing to working with an automated dialer, your main focus will be to meet or exceed established goals to include balances saved, pay-by-phones collected and call quality.
At Alliance Data, we consider ourselves to be a family – one that works hard together, supports each other and motivates each other. It’s all rooted in our culture – one that embraces inclusion and diversity while empowering each associate to progress personally and professionally. If this sounds like the career move you’ve been waiting to make, and if you meet our qualifications, we want to talk with you! Contact us today!