STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
Strategic Staffing Solutions (S3) is currently looking for a Help Desk Support consultant for a contract opening with one of our top Healthcare clients located in Hartford, CT!
This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.
Reason for the openings: Previous contractors hired on full time with client!
Shift: First Shift 8am - 4:30pm
Help Desk Support
Provide Tier 1 and 2 phone support and desk side support to end users. Documents all calls in the call tracking system in accordance with the standard operating procedures. Responsible for scheduling and coordinating necessary work to resolve customer issues and request. Installs and repairs various computer equipment and software. Works with Tier 3 staff members to resolve issues in a timely manner. Escalates issues to Management, Team Leader or Sr. staff members in a timely manner.
Strategic Staffing Solutions (S3) is an international, woman-owned, $300+ million IT and business services corporation based in Detroit. With a composite average annual growth rate of 19%, S3 is fiscally sound and debt free. S3 has had $3.3 Billion in sales since its inception with $1.2 billion of those sales occurring in the last 5 years. It is ranked 16th among the largest staffing firms in the US by Staffing Industry Report and is one of two companies nationally certified as a Charter Partner with Staffing Industry Analysts. S3 is also ranked as the sixth largest diversity staffing firm in the US by Staffing Industry Analysts and one of the top 25 among woman-owned businesses in the nation by Women's Enterprise USA Magazine.
S3 provides staff augmentation, direct hire recruiting, workforce programs, and outsourced solutions with global industry expertise in energy/utility, healthcare services, insurance, communications, and financial services. It has more than 3,600 direct consultants in 49 out of 50 states in the U.S. and 15 countries including Europe and the Americas.