The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Care Coordinator-Veterans and Peers Initiatives (CCVPI) assigned to Mission United will provide comprehensive system navigation and support through intake, screening, assessment, referral and linkages to behavioral health services; via telephone, email, IM/Chat, text messaging and in-person for clients with mental health concerns or identified suicidal ideation of low to moderate lethality. The CCVPI also provides support and training for staff and community agencies on program related topics. This position reports to the Manager –Veterans and Peers Initiatives (MVPI) and in his or her absence the Senior Director – Gateway Services.
Duties and Responsibilities
Education and Experience
Knowledge, Skills and Abilities
Physical Demands/Working Conditions
Physical Requirement: Requires good hand-eye coordination, arm, and hand and finger dexterity, including ability to visual acuity to use a keyboard. Must be able to sit for long periods of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, talk, walk, sit, and utilize computer equipment for extended periods of time.
Working Conditions: Duties are performed primarily in an office setting. Must be able to operate a computer and standard office equipment such as telephone and copier/printer. The Coordinator is also required to travel in their personal vehicle. The Coordinator will periodically encounter difficult or complex clients, as well as volatile individuals, and should be/or will be trained in Trauma Informed Care, Mental Health First Aid, Psychological First Aid, and personal safety. The noise level is quiet to moderate depending on location.
Travel: Minimal. The work will require driving in Hillsborough County and possibly limited times outside of the county to various locations.
Hours: M-F 8:00am – 5:00pm. However, this position is based on the schedule and needs of the families, so varied schedule may be required. Employee may be required to work some holidays, evenings, and/or weekends.
What We Do: The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault, suicidal thoughts, domestic violence, financial distress or emotional or situational problems. When members of our community don't know where to turn, the Crisis Center is here to help and is the gateway to access community social services.
Benefits: Our benefit program is designed with these objectives in mind: provide the most competitive benefits in our industry, be fiscally responsible, and be responsive to our employee needs. The Crisis Center focuses on the whole employee, including personal and professional growth. For this reason, Crisis Center employees are afforded comprehensive benefits, including medical, dental, vision, life, disability and 401(k) with company match. Employees also receive generous paid time off to spend time with family and friends and for rest and relaxation. Crisis Center employees are encouraged to pursue development opportunities, including training and advanced education, and are eligible for tuition reimbursement after one year of service.