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Customer Service Representative

  • Staff Hire
  • Seattle, WA, USA
  • Mar 03, 2023
Full time Customer Service

Job Description

Job description

We are currently seeking a Customer Service Representative with intermediate technical knowledge to join our team. The ideal candidate will be responsible for handling customer inquiries via phone, email and live chat. The successful candidate will have excellent time management skills, a high attention to detail and the ability to handle stressful situations in a professional manner.


  • Answer the phone and resolve customers' issues.
  • Maintain a positive attitude when interacting with angry or upset customers.
  • Resolve customer issues in a timely manner.
  • Prioritize customer issues and problems in order of importance.
  • Follow company policy when handling customer issues.
  • Use excellent written and verbal communication skills.

Job Type: Full-time

Salary: $21.50 - $25.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year


  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • Call center
  • In-person
  • Office

Ability to commute/relocate:

  • Seattle, WA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person (Option to work remote after 1 year)