Service Technician

  • Rod Martin's Complete Basement Systems
  • Denver, CO, United States
  • Jan 09, 2018
Full time Construction

Job Description


Meets with customers to maintain and/or service systems previously installed by the company. Recommends and sells solutions for new issues that have arisen at customers’ homes. Supports the company’s management, purpose, mission, and values. 



  • Drives to customers’ homes to meet with them for pre-scheduled appointments to perform an annual maintenance on an existing system or follow-up on warranty issues.
  • Builds rapport with the customer. Examines work done by our company and determines if there is a potential problem to be remedied. Recommends additional products and services to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home. Timely completes all paperwork/data entry and follow-up communication required for the appointment.
  • When installing a product for a customer, follows all job specifications, quality standards, and safety guidelines.
  • Follows through with customers until all issues are resolved.
  • Provides customers with a remarkable experience.
  • Meets or exceeds his/her projected monthly Average Dollar Per Stop.
  • Attends the weekly service meeting and other required meetings.
  • Is an ambassador for the company’s culture and purpose.
  • Drives for the company in a safe manner.
  • Regular, reliable on-site attendance.


  • High school diploma or G.E.D. preferred;
  • 1+ years of experience in sales, customer service, or a related field; or,
  • A combination of education and experience that illustrates a proven track record in this field.
  • A valid driver’s license and a safe driving record.

Please apply directly online!