Jobs for Vets

As a Service Manager, your apartment maintenance management experience, history of leading a team, and knowledge of how to train technicians allows you to lead the service team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community. Here are your responsibilities: Ensure work order efficiency Within 30 days, conduct a review of the time of completion for work orders over the last six months. Use that analysis to develop a plan to achieve and maintain time of completion of work orders to within 24 hours. Conduct a review of current staff Within 45 days, complete an evaluation of the technical strengths and weaknesses of the maintenance staff and make recommendations to train or replace personnel. Create an inventory management process Within 60 days, implement an action plan to reorganize the parts shop to come up with a minimum/maximum inventory per part and a monthly budget. Create a monthly report to ensure goals are achieved with no less than a 5% variance from the established budget. Institute a quarterly preventive maintenance program Within 60 days, create a quarterly preventive maintenance program to address the repair or replacement of life safety items (filters, batteries, bulbs, etc.) in each apartment. Make sure that lighting and safety concerns are reflected in this plan for all common use areas. Improve resident satisfaction rating Within 90 days, raise the resident scorecard satisfaction level to a minimum of 95%. Keep in mind that residents are required to complete scorecards on the following: Completion of work orders within 24 hours Appearance of the grounds Condition and cleanliness of all amenities and parking areas Clear walking areas and safe lighting   What We Offer You   Competitive pay and full benefits – including commissions, bonuses, and a four-day workweek in specific communities Personalized training through in-house CPO, EPA, and CPR-certified proctors Extensive online training at your pace State-of-the-art company-provided HVAC testing equipment and training Industry-leading Mobile Training Unit (MTU) that deploys to your city for hands-on training opportunities in HVAC, plumbing, electrical, fire safety panels, and pool equipment Written growth plan to help you achieve your personal growth goals through training and mentorship for the next step in your career Continuous support from leadership and departmental support teams to guide your growth   Job Requirements   Solid record of carpentry, plumbing, and electrical repair experience Impeccable record-keeping and reporting skills Physical agility and mobility Resourceful problem solver Current EPA and CPO certifications   The Impact You Can Make   Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively. Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs. Renewals have skyrocketed because life at your community is so worry-free — residents feel like they're on one giant "staycation."   The Cortland Difference   We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.   At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.   Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.     Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless   of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email  talentresources@cortland.com   or call 404.965.3988.   Cortland is a drug-free workplace.   Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

  As a Senior Service Technician, you are responsible for residents’ satisfaction by providing impeccable maintenance service and day-to-day maintenance of apartments buildings and grounds. In addition to giving support, guidance, training, and leadership to the maintenance staff, you carry out these tasks: Report any various needs that may be required to perform major repairs; provide the details regarding the stock of available supplies and spare parts Ensure all rules and regulations related to the execution of operational duties are adhered to, consulting the Service Manager and Community Manager as necessary Review maintenance schedules every week Make sure that work orders are carried out according to the highest standards of efficiency; certify that quality of work, productivity, and housekeeping standards are maintained Review files that document equipment history Confirm that recorded histories in work order completions are accurate Make sure that maintenance work is performed in accordance with all government regulations and corporate policies Work and interact with residents to identify, diagnose, repair, and resolve any issues related electrical, plumbing, AC and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc. Gather complete information about the community and design action plans to correct the unsafe conditions like open holes, broken glasses or gates, broken lights, etc., and immediately assign the work to the ready staff to ensure completion of work on time Minimize the frequency or severity of accidents of maintenance personnel and contractors by identifying risks Assign and review work for service technicians; reassign work according to priorities and emergencies Investigate, provide, and implement corrective measures for all safety incidents, including near misses Ensure prompt repairs are done in case of emergency breakdowns Develop and execute a training plan for the maintenance staff with the Service Manager’s approval Accept responsibility for the reliability and maintenance of all equipment Ensure safety by checking that security systems like automatic doors and surveillance cameras are functioning well Schedule preventive maintenance programs on all the equipment and ensure that they are in good working condition Perform all relevant safety and cleaning procedures, and assist with moving and transferring all unwanted appliances, furniture, etc. to the correct area Check whether the storage areas are secured and appropriately locked; change the locks when required and provide keys to new residents Help promote good communication and interdepartmental relations between maintenance, office staff, and residents Work to achieve departmental and personal goals Strive to achieve almost 100% reliability on all jobs related to maintenance Take over responsibilities of the maintenance department in the absence of the Service Manager     What We Offer You   Competitive pay and full benefits – including commissions, bonuses, and a four-day workweek in specific communities Personalized training through in-house CPO, EPA, and CPR-certified proctors Extensive online training at your pace State-of-the-art company-provided HVAC testing equipment and training Industry-leading Mobile Training Unit (MTU) that deploys to your city for hands-on training opportunities in HVAC, plumbing, electrical, fire safety panels, and pool equipment Written growth plan to help you achieve your personal growth goals through training and mentorship for the next step in your career Continuous support from leadership and departmental support teams to guide your growth   Job Requirements   Current EPA, CPO, and HVAC certifications Solid record of carpentry, plumbing, and electrical repair experience Physical agility and mobility Resourceful problem-solver Ability to interact with customers professionally and enthusiastically   The Impact You Can Make Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively. Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs. Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover. The Cortland Difference   We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.   At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.   Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.     Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless   of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email  talentresources@cortlandpartners.com   or call 404.965.3988.   Cortland is a drug-free workplace.   Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

As a Service Technician, you are responsible for residents’ satisfaction by providing impeccable maintenance service and day-to-day maintenance of apartments buildings and grounds. Here are the tasks you’ll carry out: Work and interact with the residents to identify, diagnose, repair, and resolve the issues related electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc. Gather complete information about the community and design action plans to correct the unsafe conditions like open holes, broken glasses or gates, broken lights, etc., and immediately assign the work to the right staff to ensure completion of work on time Schedule preventive maintenance programs on all the equipment and confirm that it is in good working condition Perform all relevant safety and cleaning procedures, and assist in moving and transferring all the unwanted appliances, furniture, etc. to the correct area. Check whether the storage areas are secured and appropriately locked; change the locks and provide the keys whenever required to the new tenants Ensure safety by checking that security systems like automatic doors and surveillance cameras are functioning well Report the various needs that may be required, to perform major repairs, and to provide the details regarding the stock of available supplies and spare parts Assist with any and all tasks assigned by the Service Manager and/or Community Manager     What We Offer You   Competitive pay and full benefits – including commissions, bonuses, and a four-day workweek in specific communities Personalized training through in-house CPO, EPA, and CPR-certified proctors Extensive online training at your pace State-of-the-art company-provided HVAC testing equipment and training Industry-leading Mobile Training Unit (MTU) that deploys to your city for hands-on training opportunities in HVAC, plumbing, electrical, fire safety panels, and pool equipment Written growth plan to help you achieve your personal growth goals through training and mentorship for the next step in your career Continuous support from leadership and departmental support teams to guide your growth   Job Requirements   Current EPA, CPO, and HVAC certifications Solid record of carpentry, plumbing, and electrical repair experience Physical agility and mobility Resourceful problem-solver Ability to interact with customers professionally and enthusiastically   The Impact You Can Make Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively. Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs. Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover. The Cortland Difference   We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.   At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.   Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.     Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless   of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email  talentresources@cortland.com   or call 404.965.3988.   Cortland is a drug-free workplace.   Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.